
Frequently asked questions
Answer all your questions and provide clear information
How to place an order?
Is custom design possible?
How long is the delivery time?
Warranty Policy
We value the quality and durability of each piece of jewelry
Quality guarantee
All jewelry products are guaranteed for two years against any manufacturing defects under normal use.
Maintenance services
We offer professional maintenance services including cleaning and conditioning to ensure your jewellery always looks as good as new.
Repair policy
If there is any damage, we offer a repair service, the cost of which will depend on the extent of the damage.
Return policy
Since custom jewelry is a personalized design, no returns or exchanges are accepted unless it is a quality issue. We will confirm all the details with you before production to ensure that you are satisfied with every design.
Contact Us
Welcome to contact us to customize your dream jewelry design
Miami
Located near NE 1st Street in the Miami Jewelry District
Manhattan
Located on Wooster Street, SoHo, ManhattanMonday to Friday: 10am - 5pm
Saturday to Sunday: We are not+1(305)529-4171
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